Our Values
Our people are our strength, and we invest in ensuring career paths are multifaceted and holistic. We believe everyone should hold themselves to a high standard and be accountable for outcomes.
Customer Happiness
Think of the best customer experience you ever had. We want our people to treat every external and internal customer in the company exactly the same way.
Respect
We want our people to value ideas for their merit, not for their identity. We expect our people to listen, to pay attention, to value each other's time and communicate respectfully.
Excellence
We admire people who are curious, like to experiment, fail and try again. We like those who seek continuous improvement and persevere with our organisation.
Authenticity
We expect our people to speak their mind and not fake agreement. We encourage our people to stand up to authority and fight for what they believe is right.
Trust and Honesty
We expect our people to ask for help when in need. We respect people who say "I don't know" when they don't know. We put our faith in people who own up to their mistakes.
Empathy
We covet people who enter arguments, not to win, but to listen and build perspective. We expect our people to enter conflicts believing that they could be wrong.
